Windsor Street:  03 217 4983

South City:  03 218 1195

Riverton:  03 234 8290

Southland Girls' High School:  03 211 6030


MEET THE TEAM: From front left: Barbara Cocker, Claire Yorkstone, Karen Palmer-Hall, Jessica Thomson, Trish Familton & Rachel Duncan. From middle left: Margie McLellan, Ian Carrick, Holly Pierce, Phil Arthur, Karen Wilkinson & Kate McCulloch. From back left: Pete Snowdon, Craig McColl, Josh Hall & Neil Familton.


Neil Familton (Physio/Partner)

As one of the Windsor Physio Partners, Neil has a comprehensive background in musculoskeletal physiotherapy and has been working in private practice since 1983. His qualifications include a Diploma in Physiotherapy and he is a registered acupuncturist. Neil is also a registered Hand Therapist.

Neil has had considerable experience in providing physiotherapy for sports teams. He was the All Blacks' physiotherapist in 1986, and the winning 1987 World Cup team. He was the Southland Stags' physiotherapist for 13 years and also looked after the NZ Secondary Schools' Team for four years. Neil then moved on to physio the Southern Sting Netball team for the length of their existence from 1998-2007.

These days Neil is putting some more time into his own sporting pursuits and is a keen track and road cyclist.

Married to Trish and has three daughters who have all finished their secondary schooling.


Ian Carrick (Physio/Partner)

As a Partner at Windsor Physio, Ian has over 20 years experience of musculoskeletal private practice physiotherapy. Ian has an Advanced Diploma in Physiotherapy (Orthopaedic Manual Therapy), and has a Post-graduate Diploma in Manipulative Physiotherapy. Ian has a special interest in spinal manipulative physiotherapy.

He has had considerable experience with physiotherapy of sports teams and was the physiotherapist for the All Whites and Junior All Whites from 1998-2001.

Outside of work Ian paddles a surfski and heads off game fishing at every opportunity.


Craig McColl (Physio/Partner)

Craig graduated in 2005 and has been working in private practice and professional rugby since. Craig left Southland in 2009 to physio for the Wellington Lions Provincial team, then the Highlanders Super Rugby team and returned home in 2012 where he is back supporting his local club rugby team - Pirates Old Boys, and is approaching 200 premier games as physio.

Craig holds a Post Graduate Diploma in Sports Medicine, a Post Graduate Certificate in both Acupuncture and Hand and Upper Limb Rehabilitation. Craig also has a keen interest in golf and golf related injuries and is working on becoming TPI credentialed to enhance his treatment of golf-specific injuries and golf rehabilitation.

Craig is also an Associate Hand Therapist.

If he is not studying, running up and down the sideline at his local rugby club, he is supporting his family's scholastic endeavours and hitting that small dotted ball around the local Southland golf courses.


Jessica Thomson (Physio)

Jessica graduated in 2010 with a Bachelor of Physiotherapy and initially began her working career as a rotational physiotherapist in Taranaki. After travelling overseas she returned to Southland to join our team at Windsor Physio in 2015. Jessica has a particular interest in respiratory and neurological conditions and has now become an international practitioner in the Ronnie Gardier Method (RGM) to help support her neurological rehabilitation passion.

She provides additional services to Rowena Jackson and Ascot Bupa Resthomes.

Outside of work Jessica can be found on a soccer field, running or singing with Choir.


Josh Hall (Physio)

Josh joined the Windsor Physio team from Christchurch in early 2012. He graduated from Otago's School of Physiotherapy in 2008 and has been working in private practice since. He has also completed a Physical Education Degree majoring in exercise prescription. Josh has a keen interest in sports physio and rehabilitation programmes.

He is also a very keen sports person himself with previous New Zealand Touch experience and ITM Cup level rugby with Counties Manakau.


Rachel Duncan (Physio)

Rachel has been working in musculoskeletal private practice throughout New Zealand since she graduated in 1994. Rachel sailed down the coast of NZ in 2007 to explore Stewart Island. After 3 months she wanted to stay and so joined our team at Windsor Physio. Rachel has a Bachelor of Physiotherapy and a Post-Graduate Diploma in Sports Medicine. She has a special interest in sports medicine which is reflected in the considerable experience Rachel has had with numerous sports teams. Rachel also heads our occupational health physiotherapy contracts.

Outside of work.... Rachel is a mum who enjoys taking on new challenges and adventures around our beautiful region including boating, club field skiing/snowboarding, mountain biking and running on Bluff Hill.


Philip Arthur (Physio)

Phil graduated in 2001 and has been working in musculoskeletal private practice since then. He has a Bachelor of Health Science Physiotherapy from AUT and a Post Graduate Diploma in Sports Medicine from Otago.
Phil has extensive experience with sports injuries and rehabilitation.

He has an interest in acute injury management and sporting injuries.

Outside the clinic Phil is busy with his two young boys.

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Kate McCulloch (Physio)

Kate graduated from the University of Otago in 2017 with a Bachelor of Physiotherapy and moved back home to Invercargill to join the Windsor Physio team.

She has a special interest in sports physiotherapy and looking after sports teams.

Outside of work, Kate enjoys keeping active by walking her dog or going to the gym.

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Holly Pierce (Physio)

Holly graduated with a Bachelor of Physiotherapy from the University of Otago in 2018.

Holly was born and raised in Southland and is thrilled to have returned to the deep south as a member of the Windsor Physio team.

Growing up as a competitive swimmer, runner and triathlete, Holly now enjoys swimming, running and going to the gym for fitness outside work. Needless to say, she has a special interest in sports physiotherapy.


Peter Snowdon (Physio)

Peter graduated from Otago University with a Bachelor of Physiotherapy in 2010. Since then he has worked as a rotational physiotherapist for the public system, as a sports physiotherapist for a private practice in Wellington and as a sports medic for various football and netball teams.

Peter grew up playing sport, specialised as a gymnast and was a national representative for several years. He has a keen interest in the bio-mechanics of movement during pathology and in neuro rehabilitation for stroke, MS, Parkinson's and other neurological conditions. Peter enjoys rehabilitating good movement strategies for the functions of life.

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Claire Yorkstone (Physio)

Claire graduated from the University of Otago with a Bachelor of Physiotherapy in 2019. Returning to her hometown, she has begun her career with the team at Windsor Physio.

Claire has a particular interest in acute musculoskeletal rehabilitation as well as providing additional services to Rowena Jackson Resthome. She also has a keen interest in sports sideline management supporting her local rugby club - Pirates Old Boys.

Outside of work, Claire can be seen performing with the Ascot Park Hotel Brass Band, running along the Waihopai river or out on the court with her Rata club netball team.


Margaret McLellan (Office Manager)

Margie is our Office Manager and has been with the practice since it was established.

She enjoys walking along the coastal beach at home.


Karen Palmer-Hall (Receptionist)

Karen joined the team as receptionist in 2008 and enjoys the demands of a busy clinic.

She is a grandmother to 9 grandchildren and enjoys spending time with them.


Barbara Cocker (Receptionist)

Barbara returns to the team as receptionist after raising a family. She enjoys working in a supportive office environment.

In her free time Barbara enjoys walking through New Zealand native bush with her son on the lookout for New Zealand's beautiful native birds.

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Karen Wilkinson (Receptionist)

Karen is the job-share receptionist at our South City branch and joined the team in January 2020.

In her spare time she enjoys Pilates and Zumba.

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Trish Familton (Receptionist)

In her spare time Trish loves to mountain bike and walk her 2 labradors.