Windsor Street:  03 217 4983

South City:  03 218 1195

Riverton:  03 234 8290

Southland Girls' High School:  03 211 6030


Meet the Team

From front left: Rachel Duncan, Karen Palmer-Hall, Ian Carrick, Phil Arthur, Margie McLellan and Jan Anderson.

From middle left: Barbara Cocker, Ashleigh Taylor, Holly Pierce, Trish Familton, Jessica Thomson and Kate McCulloch.

From back left: Josh Hall, Craig McColl and Neil Familton.


Neil Familton (Physio/Partner)

As one of the Windsor St Physiotherapy Partners, Neil has a comprehensive background in musculoskeletal physiotherapy and has been working in private practice since 1983. His qualifications include a Diploma in Physiotherapy and he is a registered acupuncturist. Neil is also a registered Hand Therapist. Neil has had considerable experience in providing physiotherapy for sports teams. He was the All Blacks' physiotherapist in 1986, and the winning 1987 World Cup team. He was the Southland Stags' physiotherapist for 13 years and also looked after the NZ Secondary Schools' Team for four years. Neil then moved on to physio the Southern Sting Netball team for the length of their existence from 1998-2007.

These days Neil is putting some more time into his own sporting pursuits and is a keen track and road cyclist.

Married to Trish and has three daughters who have all finished their secondary schooling.


Ian Carrick (Physio/Partner)

As a Partner at Windsor St Physiotherapy, Ian has over 20 years experience of musculoskeletal private practice physiotherapy. Ian has an Advanced Diploma in Physiotherapy (Orthopaedic Manual Therapy), and has a Post-graduate Diploma in Manipulative Physiotherapy. Ian has a special interest in spinal manipulative physiotherapy. He has had considerable experience with physiotherapy of sports teams and was the physiotherapist for the All Whites and Junior All Whites from 1998-2001.

Outside of work Ian paddles a surfski and heads off game fishing at every opportunity.


Craig McColl (Physio/Partner)

Craig graduated in 2005 and has been working in private practice and professional rugby since. Home from the Highlanders in 2012, he is back supporting his local club team - Pirates Old Boys.

Craig holds a Post Graduate Diploma in Sports Medicine, a Post Graduate Certificate in Acupuncture and is currently studying towards his Masters Degree in Physiotherapy. His topic is musculoskeletal injury in professional rugby players; An evaluation of the predictive ability of pre-season functional movement screening.

Craig is also an Associate Hand Therapist.

If he is not studying, running up and down the sideline at his local rugby club, he is supporting his family's track and field endeavours.


Jessica Thomson (Physio)

Jessica graduated in 2010 with a Bachelor of Physiotherapy and initially began her working career as a rotational physiotherapist in Taranaki. After travelling overseas she returned to Southland to join our team at Windsor St Physiotherapy in 2015. Jessica has a particular interest in respiratory and neurological conditions and provides additional services to Rowena Jackson and Ascot Bupa Resthomes.

Outside of work Jessica can be found on a soccer field, running or singing with Choir.


Josh Hall (Physio)

Josh joined the Windsor St Physio team from Christchurch in early 2012. He graduated from Otago's School of Physiotherapy in 2008 and has been working in private practice since. He has also completed a Physical Education Degree majoring in exercise prescription.

Josh has a keen interest in sports physio and rehabilitation programmes. He is also a very keen sports person himself with previous New Zealand Touch experience and ITM Cup level rugby with Counties Manakau.


Rachel Duncan (Physio)

Rachel has been working in musculoskeletal private practice throughout New Zealand since she graduated in 1994. Rachel sailed down the coast of NZ in 2007 to explore Stewart Island. After 3 months she wanted to stay and so joined our team at Windsor St Physiotherapy. Rachel has a Bachelor of Physiotherapy and a Post-Graduate Diploma in Sports Medicine. She has a special interest in sports medicine which is reflected in the considerable experience Rachel has had with numerous sports teams. Rachel also heads our occupational health physiotherapy contracts.

Outside of work.... Rachel is a mum who enjoys taking on new challenges and adventures around our beautiful region including boating, club field skiing/snowboarding, mountain biking and running on Bluff Hill.


Philip Arthur (Physio)

Phil graduated in 2001 and has been working in musculoskeletal private practice since then. He has a Bachelor of Health Science Physiotherapy from AUT and a Post Graduate Diploma in Sports Medicine from Otago.
Phil has extensive experience with sports injuries and rehabilitation.

He has an interest in acute injury management and in the rehabilitation of shoulder injuries.

Outside the clinic Phil is busy with his two young boys.

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Kate McCulloch (Physio)

Kate graduated from the University of Otago in 2017 with a Bachelor of Physiotherapy and moved back home to Invercargill to join the Windsor Street Physiotherapy team.

She has a special interest in sports physiotherapy and looking after sports teams.

Outside of work, Kate enjoys keeping active by walking her dog or going to the gym.

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Holly Pierce (Physio)

Holly graduated with a Bachelor of Physiotherapy from the University of Otago in 2018.

Holly was born and raised in Southland and is thrilled to have returned to the deep south as a member of the Windsor Physio team.

Growing up as a competitive swimmer, runner and triathlete, Holly now enjoys swimming, running and going to the gym for fitness outside work. Needless to say, she has a special interest in sports physiotherapy.


Margaret McLellan (Office Manager)

Margie is our Office Manager and has been with the practice since it was established.

She enjoys walking along the coastal beach at home.


Karen Palmer-Hall (Receptionist)

Karen joined the team as receptionist in 2008 and enjoys the demands of a busy clinic.

She is a grandmother to 9 grandchildren and enjoys spending time with them.


Jan Anderson (Receptionist)

Jan is the receptionist at our South City branch and has been with the team since the South City clinic was established in 1999. South City is her home base and she enjoys its friendly relaxed environment.


Barbara Cocker (Receptionist)

Barbara returns to the team as receptionist after raising a family. She enjoys working in a supportive office environment.

In her free time she enjoys walking through New Zealand native bush with her son on the lookout for New Zealand's beautiful native birds.

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Trish Familton (Receptionist)

In her spare time Trish loves to mountain bike and walk her 2 labradors.